tag:blogger.com,1999:blog-9319479.post125269154113456310..comments2024-03-07T15:32:53.014+02:00Comments on Yehuda: The Polite But Firm RefusalYehuda Berlingerhttp://www.blogger.com/profile/16038826060312027387noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-9319479.post-13547751498321474122013-10-28T10:28:06.460+02:002013-10-28T10:28:06.460+02:00err, this only works when one dose not care about ...err, this only works when one dose not care about the topic or people. In cases when either are important to you , you may want to hear if there are reasons or concerns about your actions you have not thought about, you might even want to change the outcome. Lisanoreply@blogger.comtag:blogger.com,1999:blog-9319479.post-76386121841513602942013-08-29T10:19:37.176+03:002013-08-29T10:19:37.176+03:00This is a great piece! I'll just add one thing...This is a great piece! I'll just add one thing: when you are on the phone to a call centre, a useful tactic you can bring to bear is "if you can't help me, please escalate me to your manager". That can sometimes accelerate matters. ;)<br /><br />All the best!SpiralChrishttps://www.blogger.com/profile/05240692748750321792noreply@blogger.com